Dad Calls Repairman for Furnace Emergency. But Shocked by Note about Newborn Left on Receipt

A new baby is always a lot of work. Once you have a child, you place their needs first. As any new parent knows, having a baby is a lot of work. You are constantly worried about whether you are doing everything right and what your child needs.

Parents love and care for their children intensely. Unfortunately, this love does not mean that problems will not happen. Sometimes, an emergency happens that parents cannot prevent. One of the worst experiences imaginable is a furnace going out during the freezing winter.

On February 23, the furnace went out in the Willmar, Minnesota, home of Jesse and Maria Hulscher. Their son, Adler, was just born the day before.

Maria and Adler were still in the hospital, thankfully, but Jesse and Henrick, their 2-year-old child, were home preparing for the other half of their family to arrive. They needed to act quickly.

“Instantly I panicked,” Jesse said. “I have a two-year-old here, a newborn coming home in a couple days and this was before the big potential snow storm.”

So Jesse called Magnuson Sheet Metal to inquire if they could come and fix the furnace before he brought his wife and newborn son home. Speaking with co-owner Craig Aurand, Jesse believes he was able to sense the urgency in which he spoke, because within 20 minutes there was someone at their door.

“He said ‘the fan’s not working, the furnace isn’t working, my wife is in the hospital, we just had a baby yesterday,’” Aurand recalled. “I just said take it easy, we’ll be right there.”

Thankfully, the technician was quickly able to fix the problem. The home had heat again, and it was just in time. Soon, Maria and Adler were back at home. Jesse and Maria were both impressed by how fast the furnace was fixed, but they were even more amazed by the bill.

“I opened it up and looked at the receipt and it said, ‘no charge, take care of the new baby,’” Jesse said. While Maria recalled, “I was like, ‘what? No. This can’t be real.’ And he’s like, ‘I know I can’t believe it either.’”

Apparently, Magnuson Sheet Metal has a reputation for not charging families in need. They often do small jobs for free around the holidays. Aurand says that they want to be kind and help out the community. Their actions might make the news, but they are not doing it for the publicity. They just want to help out families in their community who are struggling to keep their homes warm.

“We didn’t do it for the PR, we just did it to be good people. That’s it. Just to be nice to these people,” he said. “That’s what this is about.”

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